Support

Video Trim

Welcome to Video Trim!

Video Trim is a powerful, privacy-first video processing app for iOS. All video processing is done entirely on your device — your videos never leave your phone.

Features

📦
Video Compression
🔄
Format Conversion
🎵
Video to MP3
✂️
Video Trimming
🔇
Mute Video
⚡
Change Speed
🎬
Change FPS
📐
Resize Resolution

Frequently Asked Questions

How do I select a video?

On any tool screen, tap "Select from Photos" to choose a video from your Photo Library, or tap "Select from Files" to browse files on your device or iCloud Drive.

Where are my processed videos saved?

Processed videos are saved to the app's local storage and appear in the History tab. From there, you can share them or save them to your Photo Library (Pro feature).

Why is my compressed video not smaller?

If your video is already highly compressed (e.g., already in a modern format like H.265/HEVC), further compression may not reduce the file size significantly. Try a more aggressive compression preset or a different output format.

How do I save a video to my Photos library?

Go to the History tab, find your processed video, and tap the "Save to Photos" button. This feature requires a Pro subscription. Make sure Video Trim has permission to access your Photo Library (you can check this in Settings > Privacy > Photos).

What video formats are supported?

Video Trim supports MP4, MOV, M4V, and 3GP formats for both input and output. You can convert between any of these formats using the Video Converter tool.

Does Video Trim work offline?

Yes! All video processing features work completely offline. An internet connection is only needed for in-app purchases (subscriptions) and accessing support links.

Is my video data sent to any server?

No. Video Trim processes all videos entirely on your device using Apple's AVFoundation framework. Your videos are never uploaded to any server or third-party service.

How do I restore my Pro purchase?

Go to Settings and tap "Restore Purchases". This will check the App Store for any previous purchases associated with your Apple ID and restore your Pro access.

What are the Pro subscription plans?

Video Trim offers three subscription options: Weekly (with 3-day free trial), Monthly (with 7-day free trial), and Lifetime (one-time purchase). Pro unlocks sharing, saving to Photos, and full history access.

How do I cancel my subscription?

You can cancel your subscription at any time through your Apple ID settings: Open the Settings app > tap your name > Subscriptions > select Video Trim > Cancel Subscription.

Why can't I see the Live Photo or Thumbnail tools?

These features are coming soon! We're actively working on adding Live Photo to Video conversion and Thumbnail generation in a future update.

Troubleshooting

App crashes or freezes

Video processing fails

Can't save to Photos

Still need help?

We're here to help! Reach out to us and we'll get back to you as soon as possible.

Contact Support